Here are answers to frequently asked questions ...
If you have any questions, please email us at email@example.com or call the phone numbers of the stores.
You can order products 7 days a week at any time of the day.
Upon receipt of your order we will send a confirmation email. You will be informed about the ordering process by e-mail. We will contact you by phone, if necessary.
The goods are paid on order via Paysera electronic payment system. The payment order will be generated automatically, you will have to choose your bank or other institution where you have an account. Following a confirmation of payment by e-mail you will receive a confirmation message.
No, there is no such payment option. The payment must be made at the time of purchase.
Yes, when ordering a product, you will receive a VAT invoice with your goods.
Discount code is a one-time or multiple-time code, which can be used by legal entities.
The goods are delivered throughout the territory of Lithuania at the address indicated by you. Delivery of goods is usually prepared and delivered within 5 working days. If it happens that there is no item in stock, we will notify you by phone or e-mail and provide the date of receipt of the goods.
You can pick up ordered goods at one of Litena stores in Kaunas, Klaipėda or Panevėžys.
Shop addresses and working hours:
Savanoriu ave. 192. Opening hours: I - V from 9:00 to 18:00, VI from 10 to 14:00, VII - closed.
Baltic ave. 10. Opening hours: I-V from 9:00 to 18:00, VI from 10 to 15:00, VII - closed.
Paliuniskio str. 1B. Opening hours: I - V from 9:00 to 18:00, VI from 10 to 14:00, VII - closed.
On the picking up your goods you will be required to provide the order number and identity document.
The item is usually withdrawn within 5 business days. You will be informed about this by e-mail.
Yes, but at the time of order, you must enter the name of another person in the notes or inform us by e-mail firstname.lastname@example.org.
When purchasing 10 linear meters of fabric, delivery is free. When purchasing less, the delivery price is 10 EUR within Lithuania.
Yes, shipping is free.
Yes, it has a two-year warranty.
Yes, the fabric can be viewed on arrival at one of Litena stores Kaunas, Klaipėda or Panevezys. We will be happy to answer your questions.
When you submit an order, it cannot be canceled.
You can return fabrics only if you buy 10 meters or more. Returning Luxury Home can only be returned to Litena's departments, after checking the departmental representative or the product is not damaged. Litena stores can return the goods.
Yes, you can place orders by phone by calling +370 682 28902 or call your nearest store.
If you are buying more fabrics (100 meters or more), please call us at +370 682 28 902 for a special price.